Return Policy
Refunds & Returns
We are committed to ensuring product is freshly made, sealed, and handled with care to maintain high quality! Therefore, to uphold this standard, all sales are final. We do not offer returns or exchanges.
We take great care in packaging and shipping your order, but if your item arrives damaged, we’re here to help!
If your order arrives damaged, please reach out to us within 7 days of receiving your package so we can make it right!
Please visit our contact page to send our support team a message.
To assist you as quickly and effectively as possible, please be prepared to provide clear photo evidence of the damaged item and packaging.
We’ll issue a refund for the damaged item, if applicable—no worries!
If your order arrives missing an item or incorrect, please reach out to us within 7 days of receiving your package so we can make it right!
Please visit our contact page to send our support team a message.
We’ll issue a refund for the missing or incorrect item, if applicable—no worries!
Once your order has been shipped and is in transit, we are not responsible for lost, stolen or delayed packages. A claim will need to be filed directly with the shipping carrier.
If you need assistance with filing a claim, we’re happy to help! We will guide you through the process as best as we can.
Please visit our contact page to send our support team a message.
Need More information?
Please visit our Contact Page or contact us at support@shesmade.com